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Technical Support

Need Help? We’ve Got You Covered.

Start with our FAQs, Technical Support Articles  or explore the Learning Center for straightforward answers and tutorials. If you’d rather talk to someone directly, our Technical Support team is just a call or message away.

F.A.Q. Articles

How do I set my timer to the correct price and time?

F.A.Q. Tech Support

How do I set my timer to the correct price and time?

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F.A.Q. Tech Support

How to troubleshoot nothing coming out of my scent...

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F.A.Q. Tech Support

How come there is no suction from the vacuum?

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How does ETL compare to UL?

Tech Support

How does ETL compare to UL?

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Tech Support Articles

How do I set my timer to the correct price and time?

F.A.Q. Tech Support

How do I set my timer to the correct price and time?

Read Article

F.A.Q. Tech Support

How to troubleshoot nothing coming out of my scent...

Read Article

F.A.Q. Tech Support

How come there is no suction from the vacuum?

Read Article
How does ETL compare to UL?

Tech Support

How does ETL compare to UL?

Read Article
READ More Articles

learning center

At J.E. Adams, we believe support means more than picking up the phone—it’s about empowering you with knowledge. That’s why our Learning Center includes up-to-date catalogs, step-by-step DIY instructions, full equipment manuals, and safety data sheets—all organized by category and available for download and save-to-your-account.

Learn More

contact support

If you need hands-on assistance, our Technical Support Team is ready to help. Contact us by email or phone using the information below, and a J.E. Adams representative will work with you to get the answers you need quickly.

Phone: 800-553-8861
Email: support@jeadams.com